Customer experience
FAQ
We ship all orders within Canada using Canada Post. Orders placed before 11:00 PM (ET) are processed the same day and shipped with free tracking included. This ensures fast and reliable delivery at no extra cost. Shipping is always free.
Not completely satisfied? No worries! You can easily and quickly return your order within 30 days of receiving it, with a 100% money-back guarantee if it doesn’t fit or isn’t quite right. We make sure the return process is smooth and hassle-free, so you don’t have to worry about a thing.
Our clothing fits exactly as indicated in the size chart. Each product includes a size guide, so you can easily choose the right size and be confident it will fit perfectly. All of our items have a true-to-size fit, meaning you can simply order your usual size, just like with any other brand.
If you have any questions or need advice, feel free to contact us we’re here to help.
Email: info@michaelcartertoronto.com
Mon – Fri: 10:00 AM – 6:00 PM (ET)
Sat – Sun: 11:00 AM – 5:00 PM (ET)


