Terms & Conditions

These Terms & Conditions apply to all purchases made through the website of Michael Carter Toronto (“we”, “us”, “our”). By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

1. Applicability

By placing an order on our website, you confirm that you have read, understood, and agreed to these Terms & Conditions. These terms apply to all products, services, and transactions offered through our online store.

2. Product Information

We make every effort to ensure that all product descriptions, images, and information on our website are accurate and up to date. However, minor errors, typographical mistakes, or inaccuracies may occasionally occur. Such errors do not entitle the customer to compensation or cancellation unless legally required.

Product images are for illustrative purposes only and may differ slightly from the actual product due to lighting, screen settings, or manufacturing variations.

3. Orders and Payment

All orders are processed only after full payment has been successfully received. Available payment methods may vary depending on your location and are displayed during checkout. It is the customer’s responsibility to ensure that the selected payment method is valid and available in their country.

We reserve the right to refuse or cancel any order if payment authorization fails or if fraudulent activity is suspected.

4. Order Processing and Delivery

Orders are typically processed within 1 to 3 business days. Delivery times generally range between 3 to 7 business days, depending on the destination and local postal services.

Please note that orders are shipped directly from our international fulfillment partners. As a result, shipments may originate outside of Canada, including from suppliers located in Asia. Delivery times are estimates and may vary due to customs processing, carrier delays, or unforeseen circumstances.

5. Returns and Cancellations

Returns and cancellations are subject to the conditions outlined in our separate Return Policy. We encourage customers to review this policy carefully before placing an order.

6. Liability

Michael Carter Toronto is not liable for loss, theft, or damage to orders once tracking information confirms that the package has been delivered to the shipping address provided by the customer. Customers are responsible for ensuring that all address details are entered correctly at checkout.

We are not responsible for delays caused by shipping carriers, customs authorities, or events beyond our reasonable control.

7. Intellectual Property

All content on this website, including but not limited to text, images, logos, designs, and graphics, is the property of Michael Carter Toronto or its content suppliers and is protected by intellectual property laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited without prior written consent.

8. Complaints Procedure

If you have a complaint or concern regarding our products or services, you may submit it in writing by contacting us at info@michaelcartertoronto.com. We aim to review and respond to all complaints within 5 business days.

9. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws applicable in Canada, without regard to conflict of law principles.

10. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Any changes will be published on this page and will apply to future orders only.

Company Name: Michael Carter Toronto
Email: info@michaelcartertoronto.com