Shipping & Delivery Policy

At Michael Carter Toronto, we aim to process and deliver your order as quickly and accurately as possible. This Shipping & Delivery Policy provides clear information about how orders are handled, shipped, and delivered.

1. Order Processing Time

Orders are typically processed within 1 to 3 business days. Once your order has been shipped, you will receive a confirmation email containing your tracking information, allowing you to follow your shipment.

2. Delivery Time

The estimated delivery time is generally 3 to 7 business days, depending on your location. Please note that delivery times are estimates and may vary due to factors such as peak seasons, carrier delays, customs procedures, or other circumstances beyond our control.

3. Shipping Method and Origin

All orders are shipped directly from our international fulfillment partners. As a result, shipments may originate from locations outside of Canada, including suppliers based in Asia. Depending on your country of delivery, customs duties, taxes, or import fees may apply. Any such charges are the responsibility of the customer.

4. Shipping Costs

Shipping costs, if applicable, are calculated and displayed at checkout. Shipping rates may vary based on factors such as order weight, destination, and selected shipping method. Any applicable shipping fees will always be clearly shown before completing your purchase.

5. Shipping Responsibility

Once tracking information confirms that a package has been delivered to the address provided by the customer, responsibility for the shipment transfers to the customer. It is the customer’s responsibility to ensure that all shipping details are entered correctly at checkout.

Any address errors must be reported within 24 hours of placing an order. Address changes requested after this period cannot be guaranteed.

6. Contact Information

If you have any questions regarding shipping or delivery, please contact us at:

Company Name: Michael Carter Toronto
Email: info@michaelcartertoronto.com

Our team is happy to assist you with any shipping-related inquiries.

7. Policy Updates

We reserve the right to update or modify this Shipping & Delivery Policy at any time. Any changes will be posted on this page and will apply to future orders only.